Our objective is to offer you the most excellent transportation alternatives regardless of your place of residence. On a daily basis, we render services to hundreds of consumers across the globe, and we strive to provide you with the optimum service possible.
Order Processing Time
- Processing time refers to the duration between the placement of your order and the dispatch of your order by us.
- The majority of orders are processed within 48 business hours. Orders placed over the weekend might take longer.
- Our warehouse is in operation from Monday to Friday during standard business hours. During holidays, we make every effort to minimize delays.
Shipping Cost & Transit Time
|
Country |
Shipping Time |
Shipping Cost |
Courier |
|
Canada |
3-5 days |
1. Free Shipping (Orders >$100)
|
Fedex、UPS |
Total Delivery Time = Processing Time + Shipping Time ( depending on your location)
Shipping Location
- We only ship to the United States and Canada.
- P.O. Box or APO/FPO/DPO and International delivery are not available now.
Tracking
- You will receive an email once your order has been shipped. A tracking number will be provided (which will become active within 24 hours). Please note that this process might take longer during events or holidays.
- It may take 48 to 72 hours for the tracking information to be updated.
- If you encounter difficulties in tracking your package normally, please contact us, and we will resolve this issue within 48 hours.
*If you need to purchase some accessories, please contact our customer service at: contact@walkingpad.com
